Faculty and Staff Resources


Mercer University’s dedicated faculty and staff demonstrate their commitment to student success every day through their leadership and mentorship, and the Office for Student Success is glad to help connect faculty and staff with students through the Starfish platform.

Starfish supports student success by providing an efficient tool that enhances communication, documentation, and holistic engagement with students.

Recorded trainings

Written instructions for faculty/staff users

  • Set up appointment scheduling: Cut down on back-and-forth emails and simplify scheduling! This 10-minute guide will show you how to connect Starfish with your Outlook calendar and configure office hours via Starfish.
  • Quick guide for Zoom appointments: Planning to schedule virtual appointments via Starfish, but not sure how to make the meeting happen? This quick guide will help!
  • Updating meeting location for existing office hours: This guide is appropriate if you have already set up office hours and connected them with Outlook. It will help you to add virtual meetings as an option for location when a student schedules a meeting.

Contact starfishsupport@mercer.edu or contact the Office for Student Success with any questions about Starfish.

Everyday Excellence in Student Success Award

Showing our appreciation

The Everyday Excellence in Student Success Award recognizes innovative faculty and staff members who support student success. The purpose of the award is to showcase replicable strategies that could benefit faculty, staff, and students university-wide, while simultaneously applauding the thoughtful initiative that Mercer faculty and staff take to support their students.